Questions,answered.

Check-in is from 2:00 pm and check-out is by 11:00 am. Early check-in and late check-out are subject to availability — call ahead and we’ll do our best.

Breakfast is included on most package rates and available to all guests in the restaurant daily from 7:00–10:30 am. Your confirmation email shows exactly what’s included with your rate.

Yes — free, secure on-site parking is included with every stay. No need to book it separately.

All rooms and indoor spaces are strictly non-smoking. A small outdoor area near the garden is provided for guests who smoke; a cleaning fee applies if the policy isn’t observed.

Yes — the property is step-free with lift access from the lobby. Accessible bathroom fittings and ground-floor rooms are available on request; just let reception know when you book.

Yes. Free property-wide fibre Wi-Fi at 100/40 Mbps, with separate guest and work networks — fine for video calls, streaming and the occasional remote-work day.

Infant cots are available at no charge in most rooms; please request when booking. Extra beds can be arranged in selected rooms for a small fee, subject to availability.

It depends on the rate. The Best Available rate offers free cancellation up to 48 hours before check-in; flexible rates allow changes up to 24 hours before; prepaid rates are non-refundable. Most rates allow date changes without a fee where availability permits.

Pet-friendly rooms are available on request. The two-bedroom apartments are ideal for longer stays; most rooms have no minimum on standard dates.